At Sannidhi Holidays, we strive to offer a flexible cancellation policy for our patrons. However, because we pre-book hotel rooms, homestays, and block driver slots in advance, cancellations are subject to specific fees depending on the cancellation window.
1. Taxi & Cab Booking Cancellation
If you have booked a standalone taxi (sightseeing or outstation transfer), the following policy applies:
- Cancellation 48 Hours Before Trip: Free cancellation. Your advance token payment will be refunded in full.
- Cancellation 24-48 Hours Before Trip: 50% of the advance booking token will be retained as slot blocking charges.
- Cancellation Less Than 24 Hours Before Trip: The advance token payment is 100% non-refundable.
2. Holiday & Tour Package Cancellation
For complete holiday packages (cabs + hotel accommodations + activities), the following cancellation fees apply:
- Cancellation 15 Days or More Before Arrival: 15% of the total package cost will be charged, and the remaining advance amount will be refunded.
- Cancellation 7-14 Days Before Arrival: 50% of the total package cost will be retained.
- Cancellation Less Than 7 Days Before Arrival / No Show: 100% of the package cost is non-refundable.
3. Refund Processing Time
Approved refunds will be processed back to the customer's original payment method (Bank Transfer or UPI) within 5 to 7 business days from the date of written cancellation confirmation.
4. Booking Modifications
If you wish to reschedule your travel dates, please contact our support team at least 72 hours prior to your scheduled pickup. We will accommodate modifications free of charge subject to cab and hotel room availability. Any difference in seasonal pricing will be communicated prior to booking updates.
5. Contact Our Booking Support
For cancellations or booking adjustment requests, email us at booking@sannidiholidays.com or chat with our booking desk on WhatsApp at +916361043386.